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Privacy Policy

Privacy Policy

This Website Privacy Policy (the "Policy") describes how Elpis SARL ("the Company", "we", "our" or "us") uses and discloses the information collected about you (your "personal information") when you visit this website (the "Website") or when you contact us using the details available on it.

Who we share your personal information with:

Your personal information may be disclosed to:

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    companies or other organizations that we have engaged to provide services on our behalf

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    companies or other organizations where you have asked us to or agreed that we may share your personal information with them

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    our partners where this is necessary to provide you with a product or service

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    professional advisors

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    any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues

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    any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy

When we transfer your personal information, we will make sure that is used for purposes which are compatible with those described in this Policy.

Transferring your personal information internationally

Your personal information will be treated in accordance with the EU General Data Protection Regulation concerning data protection and may be transferred within the European Economic Area ("EEA"), as well as to countries outside the EEA. When we transfer your personal information outside the EEA we will put in place appropriate safeguards in accordance with our legal obligations to ensure that your personal information is adequately protected irrespective of the country to which it is transferred. These safeguards may include obtaining contractual assurances from any third party given access to your personal information that your personal information will be protected by standards which are equivalent to those that protect your personal information when it is in the EEA. If you would like to know more about how the Company protects your personal information when it is transferred outside the EEA, please contact us at the address below.

What personal information will we use?

The Company collects personal information from the Website when you fill in forms.

The Website enables you to provide personal information including:

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    your name and contact information (such as your address, telephone number(s) and email address)

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    the products and services in which you are interested

In addition, we:

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    collect your personal information if you contact us using the details available through the Website (for example, we will keep a record of the information you provide when you write to us)

How do we use your personal information?

We use the personal information we collect from the Website to:

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    fulfil your requests

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    manage and improve our business and our relationship with you

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    deal with your enquiries

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    conduct research

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    send you marketing material in line with your communications preferences

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    comply with our legal and regulatory responsibilities, to respond to legal process or requests for information issued by government authorities or other third parties, to prevent and detect crime and fraud, or protect your, our or others’ rights

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    operate the Website, personalize it to you, and to understand how the Website is used so that we can improve it

We may combine and analyze your personal information to:

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    help us understand, develop and improve our products, processes, services and marketing and business strategies

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    personalize our products and services to you

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    to understand our customers better

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    to manage and improve our relationship with you

We keep your personal information in identifiable form for as long as is reasonably necessary to fulfil the purposes for which we collected it and to comply with our legal obligations. This generally means holding your personal information for as long as one of the following apply:

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    your personal information is reasonably required in order to provide the services you have requested to you

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    your personal information is reasonably required in order to protect and defend our rights or property (this will generally be the length of the relevant legal limitation period)

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    we are otherwise required to keep your personal information by applicable laws or regulations

What lawful grounds do we rely on when we use your personal information?

There are different lawful grounds that we rely on to use your personal information and we will collect and use your personal information in the following situations:

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    where our use of your personal information is necessary to perform a contract or contracts that you are a party to, or to take steps that you request before entering into a contract

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    where our use of your personal information is within our legitimate interests or the legitimate interests of the organisation with which we have shared your personal information and we have made sure that your personal information, and your rights in relation to that information, are protected. where we believe it is necessary to use your personal information to comply with a legal or regulatory obligation to which we are subject

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    in limited circumstances where we believe it is necessary to protect someone's safety or vital interests

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    where we have your consent

Your rights

You have the right as an individual to find out what information we hold about you and for what purposes, as well as to access that information and make corrections if necessary. You also have the right in some circumstances to object to our use of your personal information, to ask us to restrict or erase your personal information or to request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organizations.

Where you have consented to our use of your personal information, you can withdraw your consent at any time. If you wish to do so, please contact us at the address below.

We will make all practical efforts to respect your wishes.

If you have questions or concerns regarding the Company’s use of your personal information, or would like to access the information that the Company holds about you or exercise any of the other rights you have in relation to your personal information, please contact […] or email […].

If you have a complaint about the way in which the Company uses your personal information you may make a complaint to the “Commission nationale pour la protection des données”.

Other websites and social networking

The Website may contain links to other websites which are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policies, which may differ from ours.

You should always read the privacy policy of any website you access in order to understand their privacy practices.

Updates to this Privacy Policy

We may amend this Policy from time to time. If we make substantial or material changes in the way we wish to use your personal information we will communicate providing a prominent notice on the Website or by contacting you directly. If you do not agree with these changes, please do not continue to use the Website.